Setting Best practices in your healthcare practice.

Medical industry is a different industry altogether because it involves the most priceless commodity of all namely Health. Unlike other businesses, it does not only involve a commercial transaction but leads to the forging of an emotional bond with patients and their caregivers. If you want to achieve your dream of providing excellence in patient care, you must make your healthcare facility patient centric. You must understand that not just the healing part but the overall patient experience has to be superlative to foster satisfaction, which in turn can augment your unit’s image and increase footfall and profits. Some processes should form the building blocks of your facility’s foundation of SOP so that your hospital can operate smoothly without hiccups.

Curate a healing environment : A positive and calm atmosphere can work wonders for speedy recovery. Make sure that you provide your patients with the best possible environment to heal by using simple design elements like soothing colours, subtle décor and motivating posters. Try to cancel out on noise by sound proofing the rooms.

Assemble a Dedicated workforce : Your workforce is the face of your healthcare organization as they are the ones who are in direct contact with your patients… physicians, nurses, technicians and support staff It is essential that your team not only has the necessary qualifications but also has the ability to perform under pressure and the compassion to give unconditional support and comfort. Regular training and motivation sessions can keep your team upgraded and enthusiastic to deliver the best possible patient care.

Leverage innovative technology : Innovations in technology are transfiguring patient experience. A plethora of better-performing, convenient equipment are available from interactive monitoring systems to advanced non-invasive equipment all of which can enhance patient outcomes.

Automate wherever possible : Heavy work burden can have a landslide effect on patient care. See that your staff does not have the burden of manual operations and record keeping by installing a reliable Hospital management software. This can make your operations smooth, speedy, errorless and stress-free. Your patient satisfaction scores will also go up if the entire procedure from appointment scheduling to discharge to insurance reimbursement is speedy and hassle-free.

Be sure to follow-up : Simple gestures like reminding your patients of their next appointments or wishing them on their special days can go a long way in nurturing long-term relationships and fostering loyalty. There are myriad variables that can determine how to set best practices in your healthcare set-up. If you need any help to set up best practices in your healthcare set-up that can improve your patient satisfaction quotient, be sure to consult Hospertz Healthcare consultancy firm which  has decades  of  experience and expertise in this sphere.

Dr. Vishal Jadhav

oshmedic2017@gmail.com

+91 9820833149 / 9867712705